FAQ's
You can access your points balance any time via your rewards programme app or by logging in to the Rewards Shop. You will also receive regular email updates, as well as hard copy points statements throughout the year.
Thereâs over 5,000 rewards available to redeem from the Rewards Shop. Find the latest in technology, homewares, sports gear and more! If you canât find what youâre looking for, give us a call on 1800 618 863 and weâll help you get your Dream Reward.
Dream Rewards are just that⊠anything you can dream of! If you canât find what you want in the Rewards Shop, give us a call on 1800 618 863, tell us what youâre after and weâll do out very best to get it for you.
From holidays to jewellery, home renos to jet skis â theyâre your points, so you get to choose what you redeem them on!
Yes, you can top up your reward with Points + Pay. Keep your VISA or Mastercard handy and youâll be given the option to top up when you check out.
- Yes, we have various charities that we work with. You can choose who you want to support and how many points you want to donate here.
If your points havenât been used, they will expire three years after they were issued. Weâll let you if your points risk expiry via email, in your app and on your points statements.
Alternatively, give us a call anytime to get an update on your points status.
Full reward and redemption terms and conditions can be found here.